Another one

View of Na Pali Coast from Saturday's hike

Well don't have anything new to really report for today. Things are going well and I finished up the Princeville Grand Slam Golf Package's PR description and final pricing today. James and I sat down together and really dissected what I had put together so far, to see if we could come up with any potential customer concerns or loop holes. James gave great advice about what to write as the terms and conditions and also had some great stories of what guests had tried to get away with in the past. For example, what if they guest wants to stay more or less than what the package includes? Are room upgrades available? What if two people book the package but only one person wants to play golf? Could they combine or exchange offers? If the wholesalers take a certain percentage of the final price, how much does that price need to be in order to make an acceptable profit? Accounting also has to figure out how to bill all of the different departments appropriately too (such as Banquets/Catering, Makai Golf Course, Bus services, etc.). Its also hard for us to know where to shoot for exactly with this package because this is the hotel's first attempt at one like it and none of the other hotels have a package that we can accurately compare to. Aww the fun of Revenue Management . . . well at least I have fun doing it :)

Tomorrow, James and I will hopefully load the final rate plan into the Galaxy information system and then we can pass on the information to the appropriate marketing channels and get people to start booking it. James and I had created a special rate plan to try and increase business in the following months and by checking some of our daily reports we're seeing people booking the new rate plan. I hope that I'll be around to see one or two of the Golf packages booked, but I might just have to wait for November to roll around to get the final results and numbers for the package.