More res

James, my internship mentor, left for vacation for the week and left a few things for me to do. It’s a little scary because he wants me to make sure that Starwood's national reservation system matches the hotel's reservation system. I just have to monitor it and make appropriate changes, but if I do something wrong I could potentially either stop the hotel from selling hotel rooms or completely overbook the hotel. Eeep! I guess this is just the beginning of the responsibilities of the work place.

I worked with the reservations manager some more today and I sat in on an Accounts Receivable meeting with the accounting depart. That was definitely an eye opener. I had no idea that accounting has to spend so much time tracking down people to get payments from guests, meeting planners, or booking agents! You would think that once the hotel gets your credit card it should be easy to get enough to get a payment, but its different when you’re bill is over $50,000.

I also got to talk to my friend James, who works for Fairmont Orchid on the big island, tonight. He works as a Food and Beverage management trainee with his roommate Dave. James and Dave both graduated from the hospitality program from WSU a semester after me, so I’m hoping to take a weekend trip to visit them sometime in June. It would be great to be able to check out the big island and see the Fairmont property too (gotta always be keeping up with the competitionJ). I also hope to fit another trip in sometime to go back to Honolulu, but we’ll see how everything pans out.

Tomorrow, I’ll be working some more with reservations and back to Lihue to follow up on my TB test. Good times :)