L's Summer 2006

My summer working at the Princeville Resort in Kauai as a Revenue Management Intern and all of the oh-so exciting things that go along with it!

Wednesday, June 21, 2006

A cool ohana

Today was a pretty fun day. Nothing too out of the ordinary, just one of those days where a lot of good little things happened and made the overall day pretty nice :)

I'm still working on recovering from my cold, which slowly but surely things are getting better. I worked with James on preparing an analysis/narrative for the hotel's performance last week compared to that of last year's. Every week he has to turn in little blurbs to his regional boss and she then has to turn them in to corporate. It was fun to help out, especially since we were a little busy dealing with more of the relocation guests from Sheraton Kauai.

At lunch today we celebrated Wayne (the controller's) birthday with bento box lunches. Someone ordered the box lunches from a local restaurant and they were delicious. It looked like your average Hawaiian food including rice, portuguese sausage, fried chicken, breaded tuna, a sort of potato hash, and Chinese noodles. The accounting department, James, and I all sat together and celebrated Wayne's birthday. For dessert James had made this pistachio bunt cake, which was delicious but so rich that I couldn't really taste too much of the pistachio flavor. Never have to twist my arm for any kind of cake though :) As we were eating lunch, I noticed how everyone was laughing and talking freely about random subjects, from pregnancy, braces, to different areas of the Phillipines. The atmosphere was so upbeat and comforting. Everyone has always been very friendly to me, but now I'm really feeling accepted into the Princeville ohana, as they say here (which means "family" in Hawaiian). I can't believe that I've already been here 6 weeks on Saturday and just about half way through my whole internship. It will definitely be hard to leave my new ohana in about a month!

After lunch I helped James with the RevMax meeting and presented some of our findings to the RevMax team (dir. of sales, dir. of rooms, controller, reservations manager, and GM). Before hand, James asked if I would be ready to present some items in the meeting and I thought I would be able to. Its funny, because usually I feel very comfortable talking in front of people but for some reason I had a harder time talking at the RevMax meeting. I've been thinking about it and about why did I not feel comfortable presenting our numbers to the meeting, and I realize now that it was because I was not presenting the way I usually like to. I was presenting the way James presents, by just reading off numbers. Looks like next week I'll be helping him present again and hopefully by then I'll be a little more comfortable with presenting in James' style.

After work, James and I got invited to help Kelly Hoen (the GM) with the weekly Manager's Reception. The reception is a little cocktail hour that we have for a few invited guests with a little wine and pupus (appetizers). It was cool to talk to guests who were very happy with the hotel and Kauai and hear all of their fond experiences. I also happened to learn tonight that Kelly, is the first female GM at any of the Starwood Hawaii properties and she is also the longest running GM that the Princeville Hotel has ever had. She joked about how she's a little nervous to be promoted to a different property and I know that a number of people would be greatly saddened to see her leave.

Tomorrow Riko (the regional dir. of rev mgt) will be coming in and I'm pretty excited to meet her. Also on friday I'm going to be working with the accounting department! Yay for numbers!
 

asbestos exposure